Code of Conduct: Integrity Standard

Policy
We are committed to providing products and services of the highest quality and value to our customers. In providing our services, we will strive to provide prompt and accurate services consistent with contractual benefits, corporate policies, and regulatory requirements.

We will pay all contractual benefits due Covered Persons and Providers promptly and accurately.

Our customers are the reason we are in business. We will serve them in a professional manner with integrity, honesty and respect.

We will comply with all applicable statutes, regulations, and instructions that govern the administration of benefit programs.

We will continue to seek new approaches to increase the quality of service delivered to our customers while ensuring that it is delivered in a cost-effective manner.

Code of Conduct: Integrity Standard - Quality of Service